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TERMS AND CONDITIONS

1. General Information

These Terms and Conditions govern the use of services provided by Vivi Water Sport through the website:

https://viviwatersport.com/

By accessing this website or booking our services, you agree to these Terms and Conditions.

2. Services

Vivi Water Sport provides water sport activities, including but not limited to:

  • Parasailing
  • Water-based recreational activities
  • Guided tours and experiences

All services are subject to availability, weather conditions, and safety regulations.

3. Booking and Reservations

  • Bookings can be made via the website, phone, or email.
  • A booking is considered confirmed once agreed with our team.
  • Customers must provide accurate and complete information.
  • Vivi Water Sport reserves the right to refuse or cancel bookings if necessary.

4. Prices and Payments

  • All prices are listed in Euros (€) unless stated otherwise.
  • Prices may change at any time without prior notice.
  • Payment methods may include cash, card, or online payment (if available).
  • Full payment may be required before or at the time of the activity.

5. Cancellation and Refund Policy

  • Customers must notify us as soon as possible in case of cancellation.
  • Refunds may be granted depending on the timing of cancellation.
  • No-shows may not be eligible for refunds.
  • In case of bad weather or unsafe conditions, Vivi Water Sport reserves the right to reschedule or cancel activities. In such cases, customers may be offered an alternative date or refund.

6. Safety and Participation

  • All participants must follow safety instructions provided by staff.
  • Participation is at your own risk.
  • Certain activities may have age, weight, or health restrictions.
  • Customers must inform us of any medical conditions before participating.

Vivi Water Sport reserves the right to refuse participation if safety requirements are not met.

7. Liability Disclaimer

  • Vivi Water Sport is not liable for injuries, losses, or damages resulting from participation in activities, except where required by law.
  • Customers participate at their own risk.
  • Personal belongings are the responsibility of the customer.

8. Weather Conditions

Water sport activities depend on weather and sea conditions.

  • Vivi Water Sport may delay, reschedule, or cancel activities for safety reasons.
  • Customers will be informed as soon as possible.

9. Intellectual Property

All content on this website (text, images, logo, design) is the property of Vivi Water Sport and may not be copied, reproduced, or used without permission.

10. Privacy

Personal data is processed in accordance with our Privacy Policy.

11. Contact Information

For any questions regarding these Terms and Conditions, please contact us:

Vivi Water Sport
Website: https://viviwatersport.com/
Email: info@viviwatersport.com
Phone: +385 99 424 8844

12. Changes to Terms

Vivi Water Sport reserves the right to update or modify these Terms and Conditions at any time.

13. Governing Law

These Terms and Conditions are governed by the laws of Croatia. Any disputes shall be subject to the jurisdiction of the competent courts in Croatia.